• Virgin Love for Customer Experience

    June 26, 2014 Jake DiMare

    It has taken me a couple of days to come down from the epic nerdgasm I experienced this past weekend, after using the new Virgin America website. Now that I’ve calmed down a little, and had a chance to organize my thoughts, the first thing I would like to say is: Bravo Sir Richard Branson. Bravo. You…

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  • This is too smart not to share…

    February 11, 2014 Jake DiMare

    Please include attribution to http://blog.hubspot.com/ with this graphic.

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  • Agency Reboot…

    May 31, 2011 Jake DiMare

    So, it’s the year 2011. The internet has been a commercially viable medium for 15 years. The explosion in use of mobile devices and social networks are only the leading edge of sweeping changes to how people consume media and experience brands. Online advertising revenues grew a staggering 15% in 2010…A time when most categories…

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